Initiate Conversation (New / Lead / Contact)
POST/api/v2/get-conversation-from-number/:integrationId
Initiates a conversation via a specific integration channel.
This endpoint handles three scenarios:
- New Message: Start a chat with a raw phone number.
- Message to Lead: Start a chat with an existing Lead.
- Message to Contact: Start a chat with an existing Contact.
If a conversation already exists for the number, it redirects to the existing one.
Request
Responses
- 200
Conversation found or created successfully.