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Initiate Conversation (New / Lead / Contact)

POST 

/api/v2/get-conversation-from-number/:integrationId

Initiates a conversation via a specific integration channel.

This endpoint handles three scenarios:

  1. New Message: Start a chat with a raw phone number.
  2. Message to Lead: Start a chat with an existing Lead.
  3. Message to Contact: Start a chat with an existing Contact.

If a conversation already exists for the number, it redirects to the existing one.

Request

Responses

Conversation found or created successfully.